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West at Home

Company Name: West At Home
Web Address: http://www.westathome.com
Hourly Salary Range: $9.00 to $15.00
At home Agent Application: http://www.apply.westathome.com/applynow.html

West at Home provide Virtual Customer Service and Call Center services to various companies in US. Their customers include companies in Communications, Financial Services, Healthcare, Pharmaceutical, Recall, Retail Businesses, Travel / Hospitality and Wireless companies. The employ thousands of home-based agents located across US.

They claim that by combining their work at home agents with their state-of-the-art infrastructure they can easily integrate into their customer company’s back-end systems to deliver up-to-date and accurate account information and service to their callers.

Pros:

  • Legitimate company. You can expect to receive your pay in time and it is dependable.
  • Paid Training.
  • Perfect for students as there is idle time to read or work between phone calls depending on which company you work for and what hours you choose.
  • No commute and no makeup and no clothing costs.
  • Cons:

  • West will not offer benefits such as paid time off or vacation time.
  • You will be paid only for the time you take calls. There may be unpaid time between calls, hence this is ideal for students who like to use the time in between calls for their studies.
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